NNT – Change Tracker Enterprise for Primary & Secondary Health Care organizations
If you are responsible for managing IT systems for a Hospital or any other type of health care organization you have a broader responsibility than most to ensure that IT systems deliver the necessary services to support your operation.
Couple this with high governance, change and a massive focus on keeping data provably secure & you have an interesting cocktail of disciplines. Let alone the day to day task of keeping users happy, systems alert and available as well as enabling new medical services through the use of technology…what are you going to do with all that spare time on your hands?
The challenge is often made more daunting by the nature in which the IT infrastructure will have grown over the years & under various Government or Legislative regimes.
Our experience of working with major Hospitals and Care Organizations around the world is that the challenges faced by IT professionals in this area are pretty unique. You won’t mind us suggesting that bureaucracy plays a part, perhaps more so (maybe understandably given the nature of the operations) than in any other sector.
In recent times there has been plenty of activity surrounding the unification of patient records and care information. Added to that there has been a closer focus on compliance: NOTE - this is an area that is certainly set to increase.
NNT provides solutions to Healthcare Organizations that enable 3 key things:
- Get IT systems into a ‘known, compliant, healthy, secure and available state’ – sometimes referred to as ‘Optimization’
- Keep them that way
- Have access to enough information – relationships and dependencies within the entire IT estate to enable sensible decisions with respect to the growth of IT in supporting the organization facilitating the best possible Patient Care
NNT helps by providing a broad solution for: Compliance – Security – Performance – Health – Change – Configuration – Event & Incident Management all in one low cost package.
Features include:
- Compliance auditing of IT systems with ‘out of the box’ reports for Code of Connection, ISO 27k, PCI DSS and many more to arm you fully under auditor assessment
- Base lining of the best possible state and configuration of all IT systems in conjunction with ‘Change Tracking’ allowing you to first of all establish the best possible state for your IT systems and secondly keep them that way by monitoring authorized and unauthorized changes made to all IT systems – NOTE this includes all hardware from all manufacturers as well as all applications, folders and registries
- Security Information and Event Management to keep track of who’s doing what, when and where
- Configuration Back Up. Allows you to back up and quickly restore all IT device configurations including Network Devices, Firewalls, Host Machines and even PC’s
- Closed loop Change Management. Our enhanced offering provides complete Help Desk, Dependency Mapping, Asset & Inventory Management, Change Management and Change Auditing for an expansive ITIL based solution for keeping IT systems available and secure
- Fast troubleshooting. Probably the most used day to day feature. Our software scans the entire infrastructure for unauthorized or poorly executed changes to the working baseline. Whatever the problem it will manifest itself as a change to your baseline. Press a button…find what changed and find the root cause of the problem – FAST!
Steve Brasen of Analyst Firm ‘Enterprise Management Associates’ said of Change Tracker:
“With Change Tracker in place, environment problems can be quickly identified and resolved. Performance and health status information are reported, indicating existing and potential problems. By correlating these environment conditions with change events, the root cause of incidents can be easily detected, often resolving problems even before they are detected by end users.”
Steve went on to say: “Achieving compliance is also simplified with pre-built templates for popular regulatory initiatives, including PCI DSS, HIPPA, SOX, NERC and Co Connection. NNT’s Change Tracker takes the pain out of compliance auditing and establishes constancy and reliability in the support stack..“
Please take us up on our offer of a free ‘no obligation trial’. Or call us today and speak with one of our experienced consultants
